Privacy Policy for Launch Laundry

Last Updated: [27-Aug-2025]

Welcome to Launch Laundry (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or use our website: https://launchlaundry.com.my/ (“Site” or “Service”).

1. Information We Collect

We may collect the following information when you interact with our Site:

• Personal Data: such as your name, email address, phone number, and contact preferences when you fill out forms or contact us.
• Usage Data: includes IP address, browser type, pages visited, time spent on pages, and other analytic data collected automatically.
• Cookies & Tracking Technologies: we use cookies, web beacons, and similar mechanisms to personalize your experience, analyze site performance, and improve functionality.

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our Service.
• Respond to inquiries and fulfill requests.
• Improve and personalize your experience on our Site.
• Send you updates, newsletters, or marketing materials—but only if you’ve consented.
• Analyze Site usage and trends for site enhancements.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable essential site functionality.
• Remember your preferences (e.g., language or form inputs).
• Analyze traffic and site performance using analytical tools.

You can manage or disable cookies via your browser settings; however, this may impact how parts of the Site function.

4. Data Sharing & Disclosure

We do not sell or rent your personal information. We may share your data with:

• Trusted third-party service providers (e.g., hosting, analytics, form management) who assist us in operating the Site.
• Legal authorities or others if required to comply with the law, enforce our policies, or protect rights and safety.

5. Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards to protect your information. While we strive for best security practices, no system is completely secure.

We retain your data only as long as necessary to deliver our services, comply with legal obligations, resolve disputes, or enforce agreements.

6. Your Rights & Choices

You have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent or opt out of marketing communications at any time.
• Manage your cookie preferences via browser settings or Consent Manager on our Site.

To exercise these rights, please contact us using the information below.

7. Third-Party Links

Our Site may contain links to external websites not operated by us. We are not responsible for their privacy practices. Please review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Service is not intended for children under 13 (or applicable Malaysian age of digital consent). We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us immediately.

9. Changes to This Privacy Policy

We may update this policy from time to time. We will post the updated version with a revised “Last Updated” date. Your continued use of the Site after revisions constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:

• Email: []
• Address: [Company Address, if you wish to include]

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